Orders process every Tuesday to guarantee that our meats arrive fresh to you. Orders placed by 12pm EST on Tuesday will ship that week, orders placed after 12pm on Tuesdays will ship the following Tuesday. If you have a special request for your order please type it in the Shipping Instructions box when checking out. You will recieve an email upon order shipment. Orders will arrive in 2-3 days from from shipment date.
Due to the nature of our product, we are not able to take returns into our shipment facility. If you feel a product you received does not meet our guarantee, please contact us at 215-925-3206 or directly at firstname.lastname@example.org within 14 days of receipt of your product and our team will gladly assist you to review your individual order situation. Providing pictures and/or a description of any issue with your order will help our team to complete the review process more quickly. The review process should take no longer than 7 business days from date of initiation. We have a 100% customer satisfaction guarantee so if for any reason you are unhappy with our product, please do not hesitate to reach out to our team at the above phone number or email.